As a company in the manufacturing industry most of your time is spent managing systems, business deals and human resources. Your IT systems especially in terms of production and the support for admin procedures are key to operation. Downtime of machinery, communication systems, sales and admin can all cause a substantial loss of profitability in your business.
This crucial role of IT in your business often means that you need to have solid systems in place to get things up and running as fast as possible if something happens to your systems and they are down.
This is why it is important to align an outsourced IT partner that has various specialists on their team. You want to make sure that in case of unforeseen IT outages you have the right specialists at hand to find the fault as speedily as possible.
This is not always possible with an in-house team. Often an in-house team can only offer limited specialisation. Your local team is going to have more generic skills which you need so they can run all your different systems. A generalist is more suited as an employee, however specialists resolve problems faster and build more resilient systems for the long term.
A combination of in-house and outsourced support is key. There will be times when you need more hands on desk and specific professionals to resolve a particular problem.
This is why hiring in a team like Intercomp Business will help you find the right specialist at hand when you need one. This will translate into a saving when you consider how expensive an unresolved IT outage can be.
Unfulfilled orders, late shipping, a change in currency prices due to delays…
These are all things that can affect your business taking it from a profitable standpoint to an unprofitable one in just a couple of days. Getting an outsourced IT agreement could save you from this worst case scenario by pre-planning with our professional consultants and putting systems in place that are designed for fast response any time of day and night.
Speak to one of our IT consultants for a customised action plan…
Ask Damian at damian@intercompbusiness.com