Desktop Managed Services
GROW Your Business – We will handle and protect your desktop environment.
Our team of experts at Intercomp Business handles your desktop computing environment across its entire lifecycle. Rest assured, your organization’s technology will always be up-to-date, secure, and monitored, with actionable service insights to accelerate efficiency, productivity, and growth.
Intercomp Business will handle the deployment of the latest software and hardware solutions and ensures that your systems are always up to date against known and future threats.
Dedicated support team
Our dedicated support team provide continuous monitoring of your assets and infrastructure to ensure your protection. Coupled with hands-on assistance and immediate escalation for urgent issues, Intercomp Business provides a speedy resolution to keep your mission-critical systems up and running
Managed Services
We hold certifications in Microsoft, Dell, Cisco, Sonic Wall, Veeam and more, and have experience of working complex systems. Uptime and the wellbeing of your desktop environment is what matters most. We can make it all available 24/7/365. Whether on premise or in the cloud, we’ll ensure it’s up, healthy and delivering the very best experience for you and your team.
We will provide:
• Unlimited Desktop Remote Support for your users
• Simplified enrolment of new devices
• Event management monitoring and remediation
• Incident management monitoring and remediation
• Microsoft OS Patch Management
• Hardware and OS performance data
• Immediate response and intervention during outage
• Anti-Virus Software Management and Updating
• Proactive Monitoring and Removal of Virus, Spyware and Malware and System Cleaning
• Monitoring for Stopped or Failed Services
• Automated Maintenance Routines
• Performance Monitoring (Memory, Hard Drive and CPU)
• Software Install and Uninstall Monitoring
• Monitor for Blacklisted Software Installs